Careers

Central Texas Veterinary Specialty and Emergency Hospital is seeking a Chief Operations Officer to lead a dedicated and driven team of specialists, emergency veterinarians, and a large support team for multiple hospitals.  Our specialties include emergency & critical care, surgery, internal medicine, ophthalmology, oncology, neurology, and rehab & conditioning.  Our focus is on powerful medicine and exceptional care.

At CTVSEH, we believe that our staff must come first and that the leadership team needs to lead by example. The COO will collaborate with the Medical Directors, administration, and leadership at all levels of the organization to define needs; develop and implement strategic plans; improve quality/productivity/efficiency/customer service; monitor and evaluate results, and provide feedback on all operational and administrative aspects of the enterprise.

More specifically, the COO will be tasked with:

• Lead the hospital to improve overall staff empowerment, utilization, and morale.
• Overseeing the effective utilization of the organization's physical, financial, and human resources.
• Enhancing operational effectiveness while emphasizing high-quality client and patient care along with cost containment.
• Leading the administration of established policies and serving as the primary liaison between the medical and administrative teams
• Participating, overseeing, and recommending changes to all clinical and business operational policies and procedures.
• Resolving problems related to staffing, utilization of facilities, equipment, and supplies.
• Participating in the evolution and refinement of quality improvement processes.
• Coaching management-level staff members including performance evaluation and growth.
• Providing top-notch leadership to staff, the Chief Operating Officer will participate in forecasting trends, communicating ideas, and initiating procedures in order to ensure that the hospital’s mission is maintained.

Some of our values in action:

• Collaboration: With multiple specialties departments along with a very active emergency & critical care department, collaboration is a must and is our strength.
• Sustainability: As our industry changes, smaller, doctor-led community practices are becoming rarer. We are constantly enhancing our model and growth strategy to ensure that the SAGE way thrives and spreads, keeping our core values and methods intact.
• Compassion: Our work is about caring for living creatures, no matter how many legs they use.  We place compassion first for our patients and their people.
• Innovation: Top technology and top skills - we are about pushing the envelope to serve our community.

Qualities & Qualifications of our Ideal Candidate:

• Bachelor’s Degree
• Minimum 5 years of supervisory and strategic planning experience preferred
• Healthcare (veterinary or human) experience is preferred, but not required.
• Learns quickly and can absorb new information rapidly.
• Self-motivated while also excels at motivating, coaching, and inspiring others.
• Leads with a positive, resilient attitude and effectively coaches the same in others
• Enjoys problem-solving; takes a diplomatic approach
• Proficient in Microsoft applications – Excel, Word, and PowerPoint.