• Develop a rapport with clients and determine their needs and wishes; perform physical examinations and diagnostic/medical/surgical/dental procedures in a way that will deliver the highest quality care while minimizing patient stress and discomfort.

• Explain physical examination findings and communicate to the client a diagnosis of the pet’s problems; generate and present a treatment plan for the pet to the client; educate clients on preventative health care, including vaccines and appropriate nutritional products.

• Maintain client/patient medical/surgical records and make certain all necessary logs are kept up­-to-­date through established protocols; assist colleagues in follow-­up and future management of the patient.

• Stay up-­to­-date with new medical information and changes in veterinary medicine, attend Continuing Education meetings.

• Assist in the development of the paraprofessional team to ensure the delivery of the highest quality care and exceptional client service.

• Positively represent the hospital in the professional community and to the general public.

• Treat every client like family and each patient like your own pet.