Rainier Beach Veterinary Hospital is currently looking for a full time Veterinary Practice Manager to join our team in the Rainier Beach community of Seattle.
We are searching for a compassionate, driven, organized, self-starter. This critical role of Practice Manager will be responsible for staff performance and accountability. If you have management experience, especially in the veterinary space, we encourage you to apply.
Working in concert with the Medical Manager and Hospital Administrator, the Practice Manager will be evaluated by client/staff satisfaction, budget, and clinic efficiency.
Staff scheduling, according to clinic-specific budgets;
All aspects of staff management including hiring, training, coaching, and supervising staff while maintaining the Rainier Vet philosophy, values, and culture;
Ensuring that the facilities are organized, clean, and providing excellent and optimal service to clients and patients;
Resolving client issues and concerns;
Monitors systems and works to resolve technical systems/equipment issues;
Outreach and awareness-building for Rainier Beach.
RBVH offers a competitive benefits package including: paid vacation for full-time and sick time for all employees, medical insurance and matching IRA contributions after an introductory period. We maintain a smoke-free and drug-free workplace.
About Rainier Beach Veterinary Hospital
Rainier Vet and Rainier Beach Vet are established veterinary hospitals in Seattle. Both clinics practice veterinary medicine and surgery with a small amount of pet boarding. Our culture entails a high level of communication to our clients so that we can empower them to make best decision for their pets. We strongly coach our doctors to not upsell; while maintaining high quality medicine and options to the client. We mold ourselves to help clients with their specific needs in most situations. We practice full acceptance of a diverse clientele and each other. We know that anyone who is walking through our door is there to help the animal in some capacity; we do not judge. We work as a team and support teaching and continuing education to offer the best medicine and surgery possible for our patients. We want the staff to be learning and growing, where everyone is developing in their careers. In addition, we have the Rainier Animal Fund (RAF), which is our non-profit fund to help homeless pets in need medical or surgical help. We are developing RAF to have a broader outreach for animals in need of veterinary care, not just in the Seattle area.
Our Philosophy and Values:
HIGH LEVEL OF SERVICE FOR THE COST-high quality veterinary medicine, surgery and education at affordable price.
FULL DISCLOSURE-open book, full-disclosure and honesty practiced with each other and with our clients.
ACCEPTANCE-acceptance of each other, the clients and animals.
TEAM ATMOSPHERE-all of us do what’s need in the moment for the clients, the animals and each other to support the Rainier Beach Veterinary mission.
Rainier Veterinary and Rainier Beach Veterinary Hospital are equal opportunity employers and affords equal opportunities to all applicants for all positions without regard to race, color, religion, gender, creed, national origin, age, military or veteran status, sexual orientation, marital status, gender identity, political ideology, genetic information or any other classification protected under local, state or federal regulations. We encourage individuals with diverse backgrounds to apply.
Qualifications and Requirements:
High School diploma or equivalent; 2 or 4 year college degree is preferred.
Computer knowledge, including Microsoft Word, Excel, and PowerPoint, is required.English oral and written communication skills.
Customer service and veterinary background..
Experience with ImproMed Veterinary Software is preferred.
CVPM certification, Veterinary Technician license, and/or undergraduate degree related to business is preferred.
Experience with basic office functions in a busy clinic environment.
Previous supervisory and veterinary medical experience.
We are seeking a motivated individual who is looking for long-term and stable employment with an excellent independently-owned, established veterinary practice.
Additional Salary Information: DOE
Internal Number: RB0318
About Rainier Veterinary Hospital / Rainier Beach Veterinary Hospital
Rainier Vet and Rainier Beach Vet practice veterinary medicine and surgery with a small amount of pet boarding. Both are 3 doctor practices. Our culture entails high level of communication to the clients where we empower them to make best decision for their pets. We strongly coach to not upsell, while offering all of our services to the client. We mold ourselves to help clients with their specific needs in many situations. We practice full acceptance of a diverse clientele and each other. We know that anyone that is walking through our door in there to help the animal in some capacity; we do not judge. We work as a team and support teaching and continuing education to offer the best medicine and surgery possible for the clients. We want the staff to be learning and growing, where everyone is developing in their careers. Rainier Animal Fund is our non-profit fund to help homeless pets that need medical or surgical help. We are looking to develop RAF where there is a broader outreach to animals in need of veterinary care